Virtual service learning: professional practices of occupational therapy through telehealth in the context of confinement

Abstract

The objective of this study is to analyze the contributions and challenges that arise in training and intervention when occupational therapy students carry out their professional practice through telehealth, during the period of confinement due to the Covid-19 pandemic. A qualitative systematization of experience is used as a methodological approach. The information is produced through four focus groups and ten semi-structured interviews. An analysis of the thematic content is carried out. Four themes are established: 1) therapeutic link and Service-Learning through telehealth, 2) learning achieved through telehealth, 3) what is not easily learned through telehealth and 4) pedagogical practices to support learning in telehealth. This modality would be enhanced if there is adequate technology if care is frequent and if family caregivers are prepared to support the care processes.